Job Details

Office Clerk I - Contract

We are seeking a professional and customer-focused Administrative Assistant to provide comprehensive front-office and administrative support for a busy vocational services office. This role serves as the primary point of contact for clients, visitors, and staff while supporting a team of counselors, technicians, and specialists. The ideal candidate will have strong communication skills, excellent organizational abilities, and the capacity to manage multiple priorities in a fast-paced environment.

Key responsibilities include:

• Greet clients, visitors, and staff in a professional and welcoming manner.
• Answer and direct incoming phone calls while providing outstanding customer service.
• Schedule, confirm, and coordinate appointments for counselors and staff.
• Maintain accurate records and perform high-volume data entry.
• Process incoming and outgoing mail and distribute correspondence.
• Monitor and replenish office supplies and informational materials.
• Assist counselors, technicians, and specialists with daily administrative tasks.
• Operate office equipment including printers, copiers, scanners, and computers.
• Maintain confidentiality and handle sensitive client information appropriately.
• Support office operations to ensure efficient service delivery.

Qualifications include:

• Previous administrative, receptionist, customer service, or office support experience preferred.
• Strong phone etiquette and professional communication skills.
• Excellent interpersonal and customer service abilities.
• Proficient data entry and computer skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Strong attention to detail and organizational skills.
• Experience scheduling appointments and maintaining calendars preferred.
• Ability to operate standard office equipment, including printers, copiers, scanners, and multi-line phone systems.
• High School Diploma or GED required.

Desired skills include:

• Friendly, professional demeanor.
• Dependable and self-motivated.
• Strong problem-solving abilities.
• Ability to work effectively with diverse populations.
• Team-oriented mindset with a willingness to support multiple staff members.

This position provides administrative support to a team that includes:

• Vocational Rehabilitation Counselors
• Vocational Rehabilitation Technicians
• Services for the Blind and Visually Impaired Counselors
• Services for the Blind and Visually Impaired Technicians
• Orientation & Mobility Specialists

If you enjoy helping others, thrive in a customer-facing environment, and have strong administrative skills, we encourage you to apply.