Job Details

Job Posting

This posting will be used to fill a current vacancy in the Customer Service Division of the Utilities Department within the City of Oklahoma City. An eligibility list will be established or supplemented for filling future vacancies per provisions of the American Federation of State, County and Municipal Employees (AFSCME) Collective Bargaining Agreement. This position is under the direction of an immediate supervisor. An employee of this classification performs work of a specialized nature involving skills which may normally be acquired on the job. Essential job functions include: working independently to read water meters for utility billing. Work involves limited contact with citizens and departmental personnel to exchange information concerning meter reading procedures and additional work-related information. Upon receipt of route books and oral instructions, the employee works independently walking or driving an assigned route to acquire and record data on meter readings and/or needed meter repairs. Work is reviewed for accuracy and completeness by an immediate supervisor.

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

Ability to follow oral and written instructions.

Ability to work independently.

Ability to learn and apply knowledge.

Ability to perform physical work of a meter reader.

Ability to record information accurately.

Possession of a valid driver license (Operator).

Recognizes, values, and leverages the ideas, opinions, and perspectives of others; participates willingly and effectively as a team lead or team member; builds consensus; fosters team commitment, spirit, pride, and trust; collaborates with others to accomplish goals and objectives and achieve results; expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; actively listens, clarifies information as needed; shares information, resources and solutions across departments; asks for help early and offers it often; collaborates across teams before decisions are made.

Demonstrates commitment to public service; serves and satisfies internal and external customers in a timely and effective manner; establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; supports the Department/City's mission; develops and executes strategies with the customer in mind; acts quickly and follows through until the job is complete; serves everyone with genuine respect, diligence and professionalism; makes decisions with the people we serve in mind.

Conducts oneself with the utmost integrity and professionalism; demonstrates humility; encourages people to share their perspectives, ideas, and opinions; makes decisions based on a sense of shared purpose; takes responsibility for actions and decisions; resilient; leans in to challenges and problems with creative solutions; speaks up and challenges the status quo; relies on the character, ability, strength, truth, and transparency of others and the organization; listens with curiosity and speaks with care; embraces different perspectives and lived experiences; gives feedback constructively and receives it openly.

Sets well-defined and realistic goals and high standards of performance for self or self and others; displays a high level of initiative, effort, and commitment toward performing work; completes assignments in a thorough, accurate, and timely manner, and delivers results; works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; takes initiative to fix it or escalates issues; follows through on commitments; speaks up when accountability is missing.

Takes meal periods and breaks according to policy; ensures sick leave usage does not negatively impact productivity of work unit; notifies supervisor of unscheduled absences; accepts suggestions and supervision with a positive approach; completes work timely and correctly; takes time to reflect and act on what is working and what is not; learns from mistakes without blaming; supports self and other's development and growth.

Complies with all safety policies and practices; promotes a safe work environment; participates in safety meetings; current on completion of safety trainings.

Outside; continually exposed to heat, cold, humidity, and rain.

Subject to frequent contact with water at work site.

Possibility of falls from walking or working on or around slippery surfaces.

Possibility of body injuries such as sprains, fractures, and deep cuts from lifting, cleaning, and using tools and/or equipment to uncover meters.

Frequently required to work in awkward or strained and confined or cramped positions when performing assigned tasks.

Subject to prolong walking and standing.

Subject to frequent work near moving objects such as traffic.

Occasionally exposed to bee or wasp stings, poison oak, ivy, and sumac.

Subject to working varied work shifts, including weekends and overtime.

Local travel daily.

Stamina enough to perform strenuous work for intervals of approximately 25 minutes when uncovering water meters.

Extent flexibility, mobility, and body coordination enough to read meters installed in difficult locations.

Manual/finger dexterity and arm-hand steadiness enough to use job related hand tools.

Near vision enough to read printed/inscribed information found on meters.

Hearing and speech enough to communicate clearly and distinctly via two-way radio and face-to-face with department personnel and citizens.

Hearing enough to determine direction/location of sound, i.e., traffic, equipment malfunction, loss in water pressure, leaks, etc.

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 90 days from the date of the final selection procedure and will be used to fill future vacancies.

City employees are required to receive pay electronically, either via direct deposit or pay card.

If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.

Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below:

AFSCME CBA Addendum C: Drug and Alcohol Testing Policy

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).