CAI is looking for a full-time Service Delivery Leader based in Oklahoma City to oversee operational performance and lead a healthcare Service Desk team. The role demands hands-on leadership to ensure service level agreements are met, while driving continuous improvement and high-quality support.The ideal candidate should possess over three years of IT Service Desk experience, with strong knowledge in healthcare environments, and demonstrate excellent communication skills. The salary range is between $70,000 and $75,000 per year.#J-18808-Ljbffr