Job Details

Job Title

Health Aid - Escort

PD14368A and PD14368A

Duties

Duties will include, but may not be limited to the following:

• Assist staff with transporting patients who are unable to move throughout the medical center for any reason, including (but not limited to): being wheelchair bound, being in an impatient bed; being unfamiliar with the medical center; and needing ambulatory assistance due to the risk of falls.
• Provides guidance to other staff members regarding the appropriate level of assistance needed to transfer the patient (independent transfer, two-person assist, etc.) and the appropriate means (e.g., wheelchair, stretcher, or bed) required to transport the patient.
• Facilitates a timely transport of the patient by getting the patient from his/her room.
• Escorts discharged patients from the ward to their mode of transportation at a designated hospital entrance/parking lot, transfers patient belongings and home equipment and ensures the patient safely transfers into the vehicle.
• Ensures that all medical equipment (oxygen cannulas, masks, and oxygen tanks or indwelling/ex-dwelling catheters, etc.) is correctly and safely positioned for transport and operating properly.
• Responsible for the proper use, storage, cleaning and disposal of Reusable Medical Equipment (RME)/ Reusable Medical Devices (RMD) such as but not limited to wheelchairs, stretchers/litters, and hospital beds.
• Communicate to the supervisor of required work orders for any RMEs that need to be repaired or ordered based on patient workload.
• Responsible for knowing how to use computer system, telephone, and other communication systems (such as Vocera) to coordinate the timely transportation of patients using the healthcare system tracking methods.
• Consult Infection Control for clarification of SOPs or guidelines in the clinical areas that address the reprocessing of RME in the clinical areas as needed.
• Provide good customer service and patient experience while transporting patient and working as a direct representative of the healthcare system by acting as a concierge to all patients, families, vendors, stakeholders, and other visitors.
• Must be able to evaluate request for information and redirect inquires as necessary and appropriate to ensure a proper response is provided.
• Adheres to safety and infection control policies Uses Standard Precautions and Personal Protective Equipment (PPE) or other precautions when indicated.

Work Schedule: 7:30am - 4:00pm Monday - Friday