Job Details

First Hospitality Group - 5101 North Pennsylvania Avenue - Responsibilities: Clean and style hotel rooms and public areas to brand standards; Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral; Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary; Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction; Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership