Job Details

Front Desk Receptionist

At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.

We are seeking a Front Desk Receptionist to join our team. This position plays a key role in ensuring smooth administrative operations by managing a multi-line phone system, greeting visitors, and performing data entry functions. The ideal candidate is detail-oriented, professional, and customer-service focused, providing a welcoming experience for all clients and guests.

As a Front Desk Receptionist, you will be the first point of contact for our clients, ensuring a welcoming, professional and organized environment. You will be responsible for answering incoming calls, directing visitors, and performing accurate data. Additionally, this role includes scheduling appointments, processing payments, and verifying documentation. This position also requires travel between locations to provide coverage and support where needed. If you excel in a fast-paced, client-centered environment and have strong organizational skills, this position is an excellent opportunity.

Schedule

• Monday - Thursday: 9:00 AM - 6:00 PM
• Friday: 8 AM - 5 PM

Requirements

• High school diploma or GED.
• 1-3 years of experience in customer service, reception, or administrative support preferred
• Must obtain and maintain First Aid and CPR certification.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in basic math and computer applications.
• Reliable transportation for travel between locations.

We Offer

• Competitive Compensation
• Full Benefits including 100% paid health and dental
• Life Insurance
• Over 2 weeks PTO first year plus
• 1 Friday off per month (Wellness day)
• 11 Paid Holidays per year
• Bereavement Leave - 5 days per year
• 8 hours of Volunteer Pa
• Retirement contributions of 10% with no match required
• Paid Professional Development Time
• And More!