Job Details

Front Desk Representative needed for busy Pain Management & Spine clinic in Edmond

• Full Time, Monday-Friday, no weekends or major holidays

The Front Desk Representative is responsible for:

• Greeting patients and visitors in a friendly and professional manner
• Checking them in and out
• Verifying insurance and demographics
• Collecting co-pays
• Scheduling appointments
• Answering phones and providing excellent customer service
• This role ensure smooth patient flow and timely coordination between patients, providers and clinic staff

Requirements:

• Prior medical front office or medical customer service experience preferred
• Strong communication skills and professional demeanor
• Ability to multi-task in a busy environment with high call and patient volume
• Experience with insurance verification and co-pay collection strongly preferred
• EHR experience (EPIC) preferred
• Must be reliable, punctual and able to work independently
• High School Graduate or equivalent (GED) required

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
• 401(k) and access to retirement planning
• Employee Assistance Program (EAP)
• Paid holidays and vacation

Required Skills

Required Experience