Job Details

Job Description - OverviewHobby Lobby is a privately held corporation that is looking for a talented and motivated individual to work as a Customer Service Representative. We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email.A cover letter and resume are required for this position.This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday.Functions:* Provide quality support while corresponding with customers through various channels, such as phone and email* Utilize analytical and problem-solving skills to diagnose problems and promptly respond to customer inquires* Document an accurate narrative for customer interactions, comments, and complaintsJob Description - RequirementsSkills Needed:* Capable of effective time-management to prioritize customer emails, calls, and voicemail messages* Multitasking and organizational skills to work on multiple matters simultaneously* Able to maintain a positive, empathetic, and professional attitude toward customers at all times* Active listening and interpersonal skills to ensure positive interactions with customers* Self-motivated and task oriented* Technical skills and proficiency in Microsoft Office, including Excel, Word, and OutlookBenefits:* Competitive Wages* Medical, Dental and Prescription Benefits* 401(k) Program with Company Match* Paid Vacation* Sick / Personal Pay (SPP)* Employee Discount* Life Insurance and Long Term Disability Insurance (LTD)* Flexible Spending Plan* Holiday Pay* Integris "The Clinic at Hobby Lobby", including a Pharmacy on campus* Chaplain Services on campusA resume is required for this position.Hobby Lobby Stores, Inc. is an Equal Opportunity EmployerFor reasonable accommodation of disability during the hiring process call (800) ###-####.