Job Details

Job Description
Join a patient-first specialty clinic as our Medical Receptionist. You'll own front-desk operations-greeting patients, managing check-in/out, scheduling, and insurance verifications-while protecting PHI and supporting a fast, collaborative care team.

What You'll Do

• Welcome patients; check in/out, confirm demographics, and route charts
• Schedule return/consult appointments; support provider calendars
• Verify insurance benefits/authorizations; collect copays, deductibles, coinsurance
• Answer a busy multi-line phone professionally; triage messages to clinical/admin teams
• Maintain accurate EMR records (scan, upload, document) and daily front-office workflows
• Serve as a liaison between patients and clinical staff; provide excellent service at the desk and by phone
• Uphold HIPAA and clinic policies; keep the front office organized, clean, and patient-ready

• High school diploma or equivalent
• 1+ year medical front office or patient access experience (preferred but not required)
• MediClear or equivalent HIPAA certification (required)
• Working knowledge of insurance basics and EMR systems
• Comfortable with Windows-based software and Microsoft Office (Word/Outlook)
• Clear, courteous communication; strong attention to detail and multitasking