Job Details

Supervisor Lab Operations - Point of Care

Under general direction, supervises and coordinates the day-to-day operation of the laboratory department. Reports any issues to Manager that may affect the quality of testing and/or care of our patients. Is responsible for the day-to-day operations and staffing.

Essential Responsibilities:

• Directs department activities of the Core Lab section with an emphasis on operational functions as needed for quality care.
• Assists with administrative tasks such as accreditation application, recruiting and interviews, and performance evaluations.
• Manages equipment, materials, and supplies required in the section.
• Reports to Manager and assists by performing duties delegated by Manager.
• Works at the bench when needed.
• Complies with and enforces all hospital and laboratory safety policies and procedures including the appropriate use of PPE.
• Posts monthly schedule and modifies as necessary.
• Makes routine job assignments in a timely manner.
• Monitors staff attendance and provides manager with information after each pay period.
• Sets up new methodologies, develops procedural protocols. Is a writer and reviewer for lab procedures.
• Assumes responsibility of own professional development and acts as a mentor for others.
• Assists with the training of new staff.
• Reviews daily reports and ensures all testing is completed correctly and in a timely manner.
• Maintains department records and logs. Evaluates for process improvement.
• Participates in performance improvement activities and supports the quality assurance officer in meeting regulatory and accreditation standards.
• Participates in laboratory quality activities including quality monitoring and auditing, occurrence/deviation documentation, and performance improvement. Documents deviations in RL solutions.
• Addresses policy deviations or behavioral issues in real time. Documents and reports those issues to the manager for documentation and follow up in Workday.
• Conducts team huddles and in-services.
• Completes annual competency assessment and is a qualified evaluator.
• Performs other duties as assigned.

Minimum Requirements:

Education: Bachelor's Degree which includes: 24 semester hours of medical laboratory technology courses; or 24 semester hours of science courses that include six semester hours of chemistry, six semester hours of biology; and twelve semester hours of chemistry, biology, or medical laboratory technology in any combination required.

Experience: 5 or more years of experience in a clinical laboratory setting with 1-3 years of progressive leadership experience required.

License/Certification/Registration: Nationally recognized certification through one of the following governing accreditations: ASCP, AMT, AABB, NASKL, ASCLS, HHS, ASHI, AAB, ABB, AMS, CRP, EBPH, Military or NILA required.

Knowledge/Skills/Abilities Required:

• Must be able to work as part of a team and follow instructions.
• Must be able to consistently and dependably report to work as scheduled.
• Must be able to lead a team to complete a goal.
• Ability to maintain accurate records and work accurately with names, numbers, and codes.
• Ability to exercise discretion in handling confidential information and exercise sound judgment.
• Must be able to multi-task and remain calm in stressful situations.
• Must possess ability to understand various operations, policies, and procedures.
• Ability to work and communicate with co-workers and other caregivers, and meet their needs in a professional, polite, courteous, compassionate, and cooperative manner.
• Must display a high level of initiative, effort, and commitment towards establishing priorities and completing assignments efficiently.
• Ability to work with minimum supervision and demonstrate attention to detail.
• Advanced knowledge of current laboratory practices, techniques, and terminology.
• Must have strong verbal and written communication skills, interpersonal skills.
• Must be able to organize and evaluate work requirements to meet deadlines.
• General knowledge of supervisory functions such as ability to solve provider problems, performance improvement tools, etc.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.