Job Details

Job Details

Job Location
OKLAHOMA CITY, OK

Salary Range
$13.00 - $13.00

Description

Job Title: Wheelchair/Skycap

Pay Rate: $13.00 per hr. + Tips

Shift:

• Part-Time (4pm-8pm)
• Full-Time (4pm-12:30am)

Position Summary:

Wheelchair/Skycap - Wheelchair Agent plays a vital role in ensuring a safe, comfortable, and dignified travel experience for airline passengers requiring mobility assistance. This position requires professionalism, attentiveness, and the physical ability to assist passengers throughout airport terminals.

Responsibilities:

• Safely escort and transport passengers requiring wheelchair assistance between gates, terminals, and other designated locations.
• Remain alert to potential hazards to ensure the safety of passengers and others.
• Provide courteous and professional assistance, including information, directions, and general customer support.
• Maintain positive interaction with passengers, airline staff, and airport personnel.
• Coordinate with dispatchers and gate agents to manage passenger flow and assignment accuracy.
• Adhere strictly to Transportation Security Administration (TSA) checkpoint screening requirements and procedures.
• Accurately complete incident reports for accidents or unusual events.
• Maintain wheelchair usage logs and documentation ("push logs").
• Perform additional duties as directed by management.

Physical Requirements:

• Must be able to stand, squat, stoop, push, and bend continuously throughout a shift.
• Must be capable of lifting, carrying, or supporting passengers and equipment weighing up to 75 pounds or more.

Qualifications and Skills:

• High school diploma or equivalent (required in some locations).
• Must be at least 18 years of age.
• Reliable transportation and an accessible, working telephone are required.
• Ability to read, write, and communicate clearly in English.
• Must follow verbal and written instructions accurately.
• Must successfully pass a pre-employment drug and alcohol screening (DOT or Non-DOT) and comply with ongoing random testing requirements.
• Customer service experience preferred.

Appearance Standards:

• Maintain a clean, professional, and well-groomed appearance at all times.
• Comply with company-issued uniform standards.
• Visible facial piercings are not permitted.
• Tattoos must not be visible below the wrist or above the neckline.