Job Details

Description

Position Overview:

Diamond Baseball Holdings is seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager.

Essential Duties and Responsibilities:

• Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organization
• Actively sell and maintain a healthy book of ticket sales business
• Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organization
• Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviews
• Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basis
• Regularly measure the effectiveness of the organization's various sales campaigns and offerings and provide recommendations for further improvement
• Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipeline
• Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forward
• Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organization
• Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio
• Other duties as assigned

Qualifications

Minimum Qualifications:

• Bachelor's degree in business, Marketing, Sport Management, or a related field
• 4+ years of experience in ticket or other B2B and B2C sales
• 2+ year of sales leadership experience
• Experience with Tickets.com preferred
• Sales minded, leadership professional
• Proven ability to build, develop and retain a staff
• Team above self-mentality
• High personal accountability
• Strong time management and organizational skills
• Desire to cultivate strong relationships within and outside of the organization
• Ability to be creative, take calculated risks and strive to better the standing of the organization
• Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every level
• Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time
• Ability to work flexible hours including evenings, weekends, and holidays