Lumio Dental - Apply today, and we'll light the way!
Lumio is a rapidly growing dental service organization committed to providing high-quality dental care to communities across the Midwest. We are seeking an experienced and results-driven professional to lead our clinic operations as the Director of Clinic Operations. This role offers a unique opportunity to contribute to our growth and success while managing 24-30 clinics with a combined annual P&L responsibility of $30+ million.
Our Ideal Director of Clinic Operations
As the Director of Clinic Operations, you will play a pivotal role in our high-growth company. You will be responsible for overseeing the strategic and day-to-day operations of a multi-site network of dental clinics, ensuring the delivery of exceptional patient care and profitability. Your leadership will be essential in achieving our mission and business objectives.
Job Specific Expectations:
Multi-Site Leadership: Manage and provide strategic direction to a portfolio of 24-30 dental clinics, ensuring consistent quality of care and operational excellence across all locations
Provider Relations: Collaborate with dentists and clinic staff to promote effective communication and coordination within the organization
Financial Management: Oversee the Profit & Loss (P&L) for the assigned clinics, with a total annual budget of $30 million. Develop and execute strategies to optimize financial performance, increase revenue, and control costs
Same Store Growth: Develop and lead SSG initiatives to ensure consistent growth across all locations
Set the example of our core values: Patient Focus, Gratitude, Teamwork, Attention to Detail, & Continuous Improvement
Cultural Leadership: Build and lead a high-performance team of clinic managers and support staff, fostering a culture of excellence
Quality Assurance: Implement and maintain clinical and operational standards to ensure the highest quality of patient care and safety. Drive adherence to regulatory requirements and industry best practices.
Business Development: Identify growth opportunities, expansion prospects, and new clinic locations. Develop and execute expansion plans in alignment with the company's growth strategy.
Patient Experience: Foster a patient-centric culture and drive initiatives to enhance the patient experience, resulting in high patient satisfaction and retention rates.
Compliance and Risk Management: Ensure all clinics adhere to legal and regulatory standards, maintain up-to-date licenses, and mitigate operational risks.
Data Analysis: Utilize data-driven insights to make informed decisions and improve clinic performance. Regularly review key performance metrics and take corrective actions as needed.
Requirements:
Bachelor's degree in Business Administration, Healthcare Management, or a related field; Master's degree preferred
Proven experience in a multi-site leadership role, with at least 5 years of experience in a senior management position
Background in healthcare management, preferably in the dental industry, but not required
Strong financial acumen and experience managing multi-million-dollar budgets
Quantitative rigor and data-driven approach to making business decisions
Excellent leadership and team-building skills with a focus on employee development and engagement
Strategic thinker with the ability to drive business growth
Exceptional communication and interpersonal skills
Knowledge of regulatory requirements in the dental field is a plus
Competitive Salary & More
Competitive salary and performance-based bonuses
Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
Professional development and advancement opportunities in a high-growth organization
Lumio Dental - Apply today, and we'll light the way!
Lumio is a rapidly growing dental service organization committed to providing high-quality dental care to communities across the Midwest. We are seeking an experienced and results-driven professional to lead our clinic operations as the Director of Clinic Operations. This role offers a unique opportunity to contribute to our growth and success while managing 24-30 clinics with a combined annual P&L responsibility of $30+ million.
Our Ideal Director of Clinic Operations
As the Director of Clinic Operations, you will play a pivotal role in our high-growth company. You will be responsible for overseeing the strategic and day-to-day operations of a multi-site network of dental clinics, ensuring the delivery of exceptional patient care and profitability. Your leadership will be essential in achieving our mission and business objectives.
Job Specific Expectations:
Multi-Site Leadership: Manage and provide strategic direction to a portfolio of 24-30 dental clinics, ensuring consistent quality of care and operational excellence across all locations
Provider Relations: Collaborate with dentists and clinic staff to promote effective communication and coordination within the organization
Financial Management: Oversee the Profit & Loss (P&L) for the assigned clinics, with a total annual budget of $30 million. Develop and execute strategies to optimize financial performance, increase revenue, and control costs
Same Store Growth: Develop and lead SSG initiatives to ensure consistent growth across all locations
Set the example of our core values: Patient Focus, Gratitude, Teamwork, Attention to Detail, & Continuous Improvement
Cultural Leadership: Build and lead a high-performance team of clinic managers and support staff, fostering a culture of excellence
Quality Assurance: Implement and maintain clinical and operational standards to ensure the highest quality of patient care and safety. Drive adherence to regulatory requirements and industry best practices.
Business Development: Identify growth opportunities, expansion prospects, and new clinic locations. Develop and execute expansion plans in alignment with the company's growth strategy.
Patient Experience: Foster a patient-centric culture and drive initiatives to enhance the patient experience, resulting in high patient satisfaction and retention rates.
Compliance and Risk Management: Ensure all clinics adhere to legal and regulatory standards, maintain up-to-date licenses, and mitigate operational risks.
Data Analysis: Utilize data-driven insights to make informed decisions and improve clinic performance. Regularly review key performance metrics and take corrective actions as needed.
Requirements:
Bachelor's degree in Business Administration, Healthcare Management, or a related field; Master's degree preferred
Proven experience in a multi-site leadership role, with at least 5 years of experience in a senior management position
Background in healthcare management, preferably in the dental industry, but not required
Strong financial acumen and experience managing multi-million-dollar budgets
Quantitative rigor and data-driven approach to making business decisions
Excellent leadership and team-building skills with a focus on employee development and engagement
Strategic thinker with the ability to drive business growth
Exceptional communication and interpersonal skills
Knowledge of regulatory requirements in the dental field is a plus
Competitive Salary & More
Competitive salary and performance-based bonuses
Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
Professional development and advancement opportunities in a high-growth organization
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