Job Details

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

The ASG Solutions Architect - M365 purpose is to implement Microsoft 365 workloads including Microsoft Teams, SharePoint Online and related solutions for our company's end customers and partners. They will collaborate with Solutions Architects in installing, configuring, and deploying Microsoft 365 technologies.

This position is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you'll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but not limited to:

1. Responsible for the implementation of Microsoft 365 technology including:
2. Microsoft Teams
3. SharePoint Online
4. OneDrive for Business
5. Microsoft Power Platform
6. Microsoft Viva
7. Provide guidance to SHI customers and partners on best practices for Microsoft 365 deployments
8. Migrating and deploying multiple Microsoft 365 workloads utilizing SHI's standards and best practices
9. Responsible for analyzing and collecting environment discovery data utilizing our company's developed tools and discovery scripts
10. Build and update documentation on customer Microsoft 365 environments and integrations
11. Assist Solution Architects with project tasks for Microsoft 365 tenant migrations and consolidations
12. Organize, engage and consult on ideas with customers on Microsoft 365 technology
13. Assist delivery team on project tasks, working with other project team members and being accountable for the outcome of the project
14. Document best practices, lessons learned, and delivery guidance to customers, partners, and internal resources
15. Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations

Qualifications

1. Completed Bachelor's, Technical degree or related work experience in Computer Engineering or a related field
2. Minimum 5 years of technical experience with increasing responsibility
3. Minimum 3 years' experience designing implementing and integrating Microsoft Collaboration technology
4. Minimum 3 years' experience working with and migrating Microsoft Collaboration technology
5. Minimum 3 years of experience developing and executing scripts for automation and deployment

Required Skills

1. Proficiency with the implementation and support of Microsoft Office 365 solutions
2. High understanding on executing scripts and connecting to environments utilizing PowerShell
3. Passion for technology
4. Expert and timely decision-making skills
5. Strong written, presentation and verbal communication skills
6. Excellent organizational and time management skills
7. Strong troubleshooting skills
8. Drive to learn and deploy new Microsoft 365 Technology
9. Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and nontechnical audiences
10. Ability to provide guidance to customers and partners on best practices for Microsoft 365 deployments
11. Ability to translate business needs into technology specifications and recommendations

Certifications Required

• Microsoft Associate Certification, must be obtained within 6 months of employment
• Travel to customer sites, up to 10% annually

Additional Information

The estimated annual pay range for this position is $110,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status