Department:
MMF Contact Center
Shift:
Primarily Days (United States of America)
Employee Type:
Regular
Per Diem Type (if applicable):
Minimum Pay Range:
$22.69 - $28.37
Job Description:
POSITION SUMMARY
The Referral & Scheduling Coordinator is an integral member of the healthcare team and is responsible for appointment scheduling and referral functions throughout Marshall Medical Center's (MMC) outpatient clinics. Works with internal and external physician office staff, patients, providers and clinical staff to facilitate a fast and efficient referral process. Provides seamless appointment scheduling to new and existing patients, successfully coordinating patient needs and department resources. Consistently facilitates effective communication between our patients, families, insurance companies, providers and members of the patient care support staff and participates in quality performance improvement activities to support a positive patient focused customer service experience.
POSITION QUALIFICATIONS
Education/Licensure/Certification: